Built for trades & service businesses

Stop running the office.
Get back to the job.

Lilith answers the phone, chases the lead, books the quote, writes the invoice and keeps your contractors' paperwork straight — so you can spend your day doing the thing you're actually good at.

// no app to learn. she works over WhatsApp.
Tuesday, Job Sheet REF: OWNER-01
6:14am — new lead, WhatsAppBooked
9:30am — site visit reminder sentDone
11:02am — quote for Henderson jobSent
2:45pm — contractor expense photoLogged
4:10pm — invoice, Kowalski StRaised
Hours you spent on it 0.0

You didn't start a business to become a receptionist.

Every hour on the phone, chasing a quote, or squinting at a shoebox of receipts is an hour off the tools. Lilith takes the three jobs that eat the most of your day — and does them properly, every time.

Quotes & invoices

Paperwork that writes itself.

Pricing comes from your own price list, so every quote is consistent and correct — no more guessing numbers off the top of your head at 8pm. Invoices get raised and logged without you touching a spreadsheet.

→ Same price list, every time, no arithmetic
Contractor payments

Your crew's paperwork, sorted.

Contractors snap a photo of a receipt or a completed job on WhatsApp, and it lands in the right register — no chasing blokes for invoices at the end of the week, no dodgy math on what's owed.

→ Photo in, record kept, nothing lost

We're not selling software.
We're selling your time back.

You know how to landscape a block, wire a switchboard, or fix a leaking pipe better than anyone. You don't know — and shouldn't have to know — how to run a 24/7 booking desk, a quoting system, and a contractor invoicing register at the same time.

Lilith takes the admin off your plate so the only decision left for you is: what job are you doing next.

Every enquiry answered, every quote sent, every invoice raised is an hour you got to keep for the work you actually love — or for knocking off on time and going home.

// before lilith
7:40amReplying to overnight enquiries−25 min
12:15pmTyping up a quote from a napkin−40 min
6:30pmChasing contractors for receipts−35 min
// with lilith
7:40amCoffee. Lilith already booked the site visit.Handled
12:15pmOn the job. Quote sent from the price list.Handled
6:30pmHome. Expense photo logged this arvo.Handled

One number. One assistant. Every part of the job.

Lilith runs quietly in the background of your existing WhatsApp number — no new app for your customers to download, nothing extra for your crew to learn.

01

A customer messages your WhatsApp

Lilith replies straight away, in whatever language the customer writes in. She asks the right questions to understand the job.

via WhatsApp / Twilio
02

The lead gets captured and the visit gets booked

Name, number, and job details are pulled out automatically and a site visit or call goes straight onto your calendar. Nothing sits waiting in a chat thread for you to notice.

via Google Calendar
03

Quotes get built from your own price list

You fill in a simple form once with the job items — Lilith does the math against your saved pricing and puts together the quote. The pricing logic never touches guesswork; it's your numbers, applied consistently.

via your price list, Google Sheets
04

Invoices and contractor expenses get logged

Completed jobs get turned into invoices without you opening a spreadsheet. Contractors on ABN can text through a photo of a receipt or job, and it's recorded in the right register — ready for whoever does your books.

via your quotes & invoice register

Setup is a Tuesday afternoon job, not a project.

Everything Lilith needs is stuff you've already got — your number, your prices, your calendar. No lengthy build, no waiting weeks to go live.

Your business number

The WhatsApp number your customers already message, or a new one we set up for the business.

Your price list

Whatever you charge for today — services, call-out rates, materials — dropped into a simple sheet.

Your calendar

Connect the calendar you already use for site visits and jobs. Lilith books straight into it.

Five minutes of your time

To tell us how you like a job quoted and confirm the details are right before she goes live.

No new software to learn. Your customers keep messaging the number they already have. Your contractors keep texting photos like they always have. The only thing that changes is who's doing the admin.

Before you hand over the phone.

Letting something else talk to your customers is a big ask. Here's the straight answer to what most owners want to know first.

//

Not a concept — built for a real landscaping business. Lilith started as the front desk for one operator's actual jobs, not a demo. We're opening it up to other trades from that base.

What if Lilith gets something wrong?+
She sticks to your price list and asks for the details she needs before booking anything in. Anything outside the ordinary gets flagged to you rather than guessed at.
Does this mean I stop answering the phone myself?+
Only if you want to. Most owners let Lilith take the first response and the admin, and still jump in themselves whenever they want to.
What happens to my customers' information?+
It goes into the calendar and sheets you already use and control — nothing gets sent off to a third party you haven't approved.
What if a customer wants to talk to an actual person?+
Fair enough — that comes up. Lilith can hand the conversation to you directly whenever a customer asks for it.

Right, let's get you
off the phone.

Tell us a bit about the business and we'll have Lilith ready to take her first call before the week's out.